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faq
Can I share this program with friends/family?
Our terms and conditions do not allow you to share this program with friends or family. The reason is simple. Unlike other online or offline training programs, this program is not one-size-fits-all but it's tailor made to your personal situation and designed to reach your personal goals. Your individual progress and feedback determine what will happen next week. As no two people are the same, this may result in an unhealthy situation for participants that don't give feedback. If you want to do this program with a partner, discuss the options with your Personal Trainer.
 
The program is too easy/difficult for me, what do I do?
If you find the exercises too easy, try to increase/decrease the duration, speed or repetitions and finish the week. Keep record of your maximum performance and discuss this with your Personal Trainer during your personal weekly follow up.
 
How do I sign up for the Trainer4 program?
Signing up is easy. Go to the get started page and fill in all the required information. Upon submit your account will be created and one of our qualified personal trainers will contact you to discuss your training program in detail.
 
How do I cancel the Trainer4 program?
To cancel your program you will need to login to your account and select the program cancellation option.
 
I need to cancel, do I get a refund?
Trainer4 does not give any refunds if the program has already started. For further details on our payment policies you can go to our terms and conditions page.
 
Can I change my program?
During your weekly assessment interview you will be able to request changes to your existing training program.
 
What is the minimum signup?
Although most of our programs are structured around an 8 week exercise regime you are only signing up for 4 weeks at the time. The minimum signup time is therefore only 4 weeks.
 
more information

You can contact us by phone (Mon-Fri 9-5) or via email (click here to send a message now)

Phone (Australia only)
1300 669 868

Members can also send an email directly to their Personal Trainer from their account (login required).
For FAQ click here